{"id":15876,"date":"2026-06-30T11:58:16","date_gmt":"2026-06-30T10:58:16","guid":{"rendered":"https:\/\/admit-one.co.uk\/?p=15876"},"modified":"2026-08-10T13:11:34","modified_gmt":"2026-08-10T12:11:34","slug":"innromme-en-og-showtime-analytics-sla-seg-sammen-under-showtime-group-losninger-som-kunngjor-cinemex-som-forste-kunde-7","status":"publish","type":"post","link":"https:\/\/admit-one.net\/nb\/blog\/news\/how-omniplex-turned-standard-platform-features-into-an-award-winning-cinema-experience\/","title":{"rendered":"How Omniplex turned standard platform features into an award-winning cinema experience"},"content":{"rendered":"<div id=\"wp-block-themeisle-blocks-advanced-columns-a5d3dba3\" class=\"wp-block-themeisle-blocks-advanced-columns alignfull has-1-columns has-desktop-twoOne-layout has-tablet-equal-layout has-mobile-collapsedRows-layout has-reverse-columns-mobile has-vertical-unset mob-white-slant\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\">\n<div id=\"wp-block-themeisle-blocks-advanced-column-e965f0b2\" class=\"wp-block-themeisle-blocks-advanced-column\" data-aos=\"fade\" data-aos-duration=\"1200\">\n<h1 class=\"wp-block-heading has-text-align-center has-nv-text-dark-bg-color has-text-color has-x-large-font-size\"><strong>How Omniplex turned standard platform features into an award-winning cinema experience<\/strong><\/h1>\n\n\n<div class=\"has-text-align-center has-link-color wp-elements-1 wp-block-post-date has-text-color has-nv-text-dark-bg-color\"><time datetime=\"2026-06-30T11:58:16+01:00\">30 juni 2026<\/time><\/div><\/div>\n<\/div><div class=\"wp-block-themeisle-blocks-advanced-columns-separators bottom\"><svg id=\"slant\" fill=\"var(--nv-site-bg)\" viewbox=\"0 0 100 100\" width=\"100%\" height=\"100\" preserveaspectratio=\"none\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" class=\"rotate\"><path d=\"M0 0 L0 100 L100 0 Z\"><\/path><\/svg><\/div><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-columns-ffdc59ab\" class=\"wp-block-themeisle-blocks-advanced-columns has-1-columns has-desktop-oneTwo-layout has-tablet-equal-layout has-mobile-collapsedRows-layout has-vertical-unset\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\">\n<div id=\"wp-block-themeisle-blocks-advanced-column-a1534e36\" class=\"wp-block-themeisle-blocks-advanced-column has-light-bg\">\n<div id=\"wp-block-themeisle-blocks-advanced-columns-5d05f5c0\" class=\"wp-block-themeisle-blocks-advanced-columns has-1-columns has-desktop-oneTwo-layout has-tablet-equal-layout has-mobile-collapsedRows-layout has-vertical-top\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\">\n<div id=\"wp-block-themeisle-blocks-advanced-column-d387236c\" class=\"wp-block-themeisle-blocks-advanced-column\">\n<h5 class=\"wp-block-heading\">When Omniplex opened Wigan, they didn\u2019t start from scratch. They worked in partnership to evolve how their platform was used. The result was a flexible, multi-channel food ordering experience that has been rolled out to more Omniplex sites, and been recognised at <strong>CineEurope<\/strong> with a <em>Coca-Cola Innovation Award<\/em>.<\/h5>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">But what makes this story stand out isn\u2019t just the outcome &#8211; It\u2019s how it was achieved. This wasn\u2019t about introducing disconnected systems or entirely new technology. It was about building on a shared platform and refining it to deliver a specific vision of the guest experience.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">A connected journey shaped around the guest<\/h3>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-columns-a0ec52e1\" class=\"wp-block-themeisle-blocks-advanced-columns has-1-columns has-desktop-equal-layout has-tablet-equal-layout has-mobile-collapsedRows-layout has-vertical-unset has-vertical-undefined\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\">\n<div id=\"wp-block-themeisle-blocks-advanced-column-b094efae\" class=\"wp-block-themeisle-blocks-advanced-column\">\n<div id=\"wp-block-themeisle-blocks-advanced-columns-827256da\" class=\"wp-block-themeisle-blocks-advanced-columns has-2-columns has-desktop-equal-layout has-tablet-equal-layout has-mobile-collapsedRows-layout has-vertical-center\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\">\n<div id=\"wp-block-themeisle-blocks-advanced-column-7121341b\" class=\"wp-block-themeisle-blocks-advanced-column\">\n<h5 class=\"wp-block-heading has-nv-text-dark-bg-color has-text-color\">Guests aren\u2019t limited to one way of ordering food. They can choose the journey that suits them.<\/h5>\n\n\n\n<ul class=\"wp-block-list has-nv-text-dark-bg-color has-text-color\">\n<li>Before arriving, they can add food and drink during ticket purchase.<\/li>\n\n\n\n<li>Omniplex has also extended this further, allowing guests to return to their booking and add extras separately through their app experience.<\/li>\n\n\n\n<li>At the venue, guests can order via self-service kiosks and receive a collection reference. Or they can scan a QR code, browse the menu on their phone, and choose whether to collect or have the order delivered to their seat.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-column-a58a85d0\" class=\"wp-block-themeisle-blocks-advanced-column captionDarkBg\"><div class=\"wp-block-image is-style-default\">\n<figure class=\"aligncenter size-full has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/admit-one.co.uk\/wp-content\/uploads\/2026\/06\/blog_thumb_01.png\" alt=\"Joe's at Omniplex Wigan\" class=\"wp-image-15887\" style=\"border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-left-radius:20px;border-bottom-right-radius:20px\" srcset=\"https:\/\/admit-one.net\/wp-content\/uploads\/2026\/06\/blog_thumb_01.png 800w, https:\/\/admit-one.net\/wp-content\/uploads\/2026\/06\/blog_thumb_01-300x300.png 300w, https:\/\/admit-one.net\/wp-content\/uploads\/2026\/06\/blog_thumb_01-150x150.png 150w, https:\/\/admit-one.net\/wp-content\/uploads\/2026\/06\/blog_thumb_01-768x768.png 768w, https:\/\/admit-one.net\/wp-content\/uploads\/2026\/06\/blog_thumb_01-12x12.png 12w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">Joe&#8217;s at Omniplex Wigan<\/figcaption><\/figure>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Each journey feels simple to the guest<\/h3>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-columns-6491ffb2\" class=\"wp-block-themeisle-blocks-advanced-columns has-2-columns has-desktop-equal-layout has-tablet-equal-layout has-mobile-collapsedRows-layout has-vertical-unset\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\">\n<div id=\"wp-block-themeisle-blocks-advanced-column-f0711d08\" class=\"wp-block-themeisle-blocks-advanced-column\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/admit-one.co.uk\/wp-content\/uploads\/2026\/06\/blog_thumb_02.png\" alt=\"Admit One's Pete, Matt and Jason attending the opening night at Omniplex Wigan\" class=\"wp-image-15884\" style=\"border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-left-radius:20px;border-bottom-right-radius:20px;width:395px;height:auto\" srcset=\"https:\/\/admit-one.net\/wp-content\/uploads\/2026\/06\/blog_thumb_02.png 800w, https:\/\/admit-one.net\/wp-content\/uploads\/2026\/06\/blog_thumb_02-300x300.png 300w, https:\/\/admit-one.net\/wp-content\/uploads\/2026\/06\/blog_thumb_02-150x150.png 150w, https:\/\/admit-one.net\/wp-content\/uploads\/2026\/06\/blog_thumb_02-768x768.png 768w, https:\/\/admit-one.net\/wp-content\/uploads\/2026\/06\/blog_thumb_02-12x12.png 12w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">Admit One&#8217;s Pete, Matt and Jason attending the opening night at Omniplex Wigan<\/figcaption><\/figure>\n<\/div><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-column-ed15c4d4\" class=\"wp-block-themeisle-blocks-advanced-column\">\n<h5 id=\"wp-block-themeisle-blocks-advanced-heading-48312723\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-48312723\">Behind the scenes, those journeys are connected. One platform, refined in partnership<\/h5>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Web and App journeys, onsite Kiosk ordering, and mobile ordering through A1Shop all operate through a connected platform approach. These workflows have been shaped and refined to match how Omniplex wants the experience to run.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some elements, such as adding extras to an existing booking, have been developed specifically to support that vision.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The result is a joined-up operational model rather than a collection of separate systems.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<h3 id=\"wp-block-themeisle-blocks-advanced-heading-6b2d4840\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-6b2d4840\">Why this matters&#8230;<\/h3>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-columns-a1fd29c7\" class=\"wp-block-themeisle-blocks-advanced-columns has-2-columns has-desktop-equal-layout has-tablet-equal-layout has-mobile-collapsedRows-layout has-vertical-unset\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\">\n<div id=\"wp-block-themeisle-blocks-advanced-column-b9a59962\" class=\"wp-block-themeisle-blocks-advanced-column\">\n<h4 id=\"wp-block-themeisle-blocks-advanced-heading-127247e9\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-127247e9\">&#8230;Cinema retail is changing.<\/h4>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Guests expect less queueing, more flexibility, and faster service.<\/h5>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Omniplex show that delivering this experience does not require disconnected systems or fragmented operations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By evolving the platform in partnership, Omniplex has created a more seamless way to serve guests.<\/p>\n<\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-column-edd4cae9\" class=\"wp-block-themeisle-blocks-advanced-column\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/admit-one.co.uk\/wp-content\/uploads\/2026\/06\/blog_thumb_03.png\" alt=\"Joe Davison, the developer behind the Omniplex ATM seeing it in action\" class=\"wp-image-15888\" style=\"border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-left-radius:20px;border-bottom-right-radius:20px;width:395px;height:auto\" srcset=\"https:\/\/admit-one.net\/wp-content\/uploads\/2026\/06\/blog_thumb_03.png 800w, https:\/\/admit-one.net\/wp-content\/uploads\/2026\/06\/blog_thumb_03-300x300.png 300w, https:\/\/admit-one.net\/wp-content\/uploads\/2026\/06\/blog_thumb_03-150x150.png 150w, https:\/\/admit-one.net\/wp-content\/uploads\/2026\/06\/blog_thumb_03-768x768.png 768w, https:\/\/admit-one.net\/wp-content\/uploads\/2026\/06\/blog_thumb_03-12x12.png 12w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">Joe Davison, the developer behind the Omniplex ATM seeing it in action<\/figcaption><\/figure>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-columns-56f03af6\" class=\"wp-block-themeisle-blocks-advanced-columns has-1-columns has-desktop-equal-layout has-tablet-equal-layout has-mobile-equal-layout has-vertical-unset\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\">\n<div id=\"wp-block-themeisle-blocks-advanced-column-9246eca0\" class=\"wp-block-themeisle-blocks-advanced-column\">\n<h3 class=\"wp-block-heading has-text-align-center\">From capability to experience<\/h3>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-columns-0a2a82bb\" class=\"wp-block-themeisle-blocks-advanced-columns has-3-columns has-desktop-equal-layout has-tablet-equal-layout has-mobile-collapsedRows-layout has-vertical-unset\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\">\n<div id=\"wp-block-themeisle-blocks-advanced-column-384a179f\" class=\"wp-block-themeisle-blocks-advanced-column has-light-bg\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/admit-one.co.uk\/wp-content\/uploads\/2026\/06\/tickets-9fa958.svg\" alt=\"\" class=\"wp-image-15895\" style=\"width:75px;height:75px\"\/><\/figure>\n<\/div>\n\n\n<h5 class=\"wp-block-heading has-text-align-center\">Ordering can happen before arrival, on-site, or from a seat<\/h5>\n<\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-column-d8fbf478\" class=\"wp-block-themeisle-blocks-advanced-column has-light-bg\"><div class=\"wp-block-image is-style-default\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/admit-one.co.uk\/wp-content\/uploads\/2026\/06\/gift-cards-452da8.svg\" alt=\"\" class=\"wp-image-15900\" style=\"width:75px;height:75px\"\/><\/figure>\n<\/div>\n\n\n<h5 class=\"wp-block-heading has-text-align-center\">Fulfilment can be tailored to the guest<\/h5>\n<\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-column-94b69723\" class=\"wp-block-themeisle-blocks-advanced-column has-light-bg\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/admit-one.co.uk\/wp-content\/uploads\/2026\/06\/Reports-dc0fe7.svg\" alt=\"\" class=\"wp-image-15897\" style=\"width:75px;height:75px\"\/><\/figure>\n<\/div>\n\n\n<h5 class=\"wp-block-heading has-text-align-center\">Operations remain aligned behind the scenes<\/h5>\n<\/div>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">The technology enables the experience rather than complicating it.<\/h4>\n<\/div>\n<\/div><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-columns-773c5edb\" class=\"wp-block-themeisle-blocks-advanced-columns has-2-columns has-desktop-equal-layout has-tablet-equal-layout has-mobile-collapsedRows-layout has-vertical-unset\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\">\n<div id=\"wp-block-themeisle-blocks-advanced-column-29b0bcb4\" class=\"wp-block-themeisle-blocks-advanced-column\">\n<h2 class=\"wp-block-heading\"> A model for what comes next<\/h2>\n<\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-column-41133a3b\" class=\"wp-block-themeisle-blocks-advanced-column\">\n<h5 class=\"wp-block-heading\">This is not just about one site. It demonstrates what can happen when a platform is shaped around a clear operational vision.<\/h5>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Omniplex has created a more flexible and connected model for cinema retail and they have shown that innovation can come from evolving what is already there, in the right way.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div id=\"wp-block-themeisle-blocks-advanced-columns-688750b1\" class=\"wp-block-themeisle-blocks-advanced-columns has-1-columns has-desktop-equal-layout has-tablet-equal-layout has-mobile-equal-layout has-vertical-unset has-light-bg\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\">\n<div id=\"wp-block-themeisle-blocks-advanced-column-7dbe9ab5\" class=\"wp-block-themeisle-blocks-advanced-column\">\n<h2 class=\"wp-block-heading has-text-align-center has-neve-link-color-color has-text-color\">What could this mean for your cinema?<\/h2>\n\n\n\n<p class=\"has-text-align-center has-nv-dark-bg-color has-text-color wp-block-paragraph\">If you\u2019d like to understand how these changes could support your business, we\u2019d be happy to talk.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center has-nv-dark-bg-color has-text-color\">Book a conversation with our team<i class=\"icon-forward\"><\/i><\/h4>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-center\"><strong>Ikke glem \u00e5 dele denne artikkelen...<\/strong><\/h5>\n\n\n\n<div class=\"wp-block-uagb-social-share uagb-social-share__outer-wrap uagb-social-share__layout-horizontal uagb-block-6f228f3a share\">\n<div 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