Informing Customers | Social Distancing | Limiting Contact
Informing your customers about measures you are actively taking will be essential in boosting confidence and managing expectations.
Objectives:
Increase the presentation of information to customers regarding cleaning, wellbeing and distancing.
Prevent overcrowding in foyers and auditoria by dynamically directing customers in and out of areas based on time of performance.
Solution:
We have provided our team with tools to create a complete set of customisable (colours, logos and messages) display slides to cover all aspects of "working safely during COVID-19".
We have added further dynamic display elements in order to inform customers of entry times to your venue or auditoria based on their event time.
ATM's & Self-Service
Limiting Contact | Cashless Transactions
An all-new, fully-featured ATM solution delivers an enhanced purchasing experience for your customers. Utilise self-service features on compact and cost-effective hardware solutions to promote contactless food and drink ordering.
Objectives:
Reduce contact by promoting self-service food and drink sales.
Redeploy cashiers to focus on customer service and safety.
Linking with food preparation and collection boards to reduce queue times and improve efficiency.
Solution:
A brand new ATM experience has been developed to provide an enhanced customer experience, expanding on ticket purchasing to provide full food and drink sales.
Food Preparation & Collection
Limiting Contact | Cashless Transactions
In order to reduce queues and improve food preparation and delivery times we have developed a number of tools based on "best of breed" solutions.
Objectives:
Promote the efficient use of self service and mobile application technology for food and drink ordering by providing the tools required by your colleagues and customers.
Solution:
Multi-location real-time preparation boards for staff to prepare ordered food and drink.
Multi-location real-time waiter/delivery boards to inform colleagues of orders awaiting delivery.
Multi-location real-time collection boards to inform customers of orders awaiting collection.
Optional SMS alerts for customers to collect pre-ordered food and drink.
Introducing "Admit One Shop", a further enhancement to the self-service suite of products. This mobile friendly web application will enable your customers to order food and drink directly from their own mobile device for either collection or delivery to a table or seat.
Objectives:
Expand the self-service culture by allowing your customers to use their own technology to place and track orders.
Provide a simple and effective interface to ensure engagement.
Increase revenue and promote contactless and cashless ordering techniques.
Solution:
A mobile web site will be provided, allowing cashless ordering and supporting either collection or delivery.
In order to ensure the product can be distributed to as many of our customers as possible, a Web Application framework has been developed, rather than a dedicated mobile application. This allows us to deliver the service at a sensible and much reduced cost to you, linked to revenue rather than a fixed price.
Access Control
Limiting Contact | Social Distancing
While we appreciate that in the current climate, access control systems may be financially prohibitive, Admit One has developed bespoke interfaces between our POS and speed-gate systems.
Objectives:
Enhance self scanning and reduce contact for the entire journey from purchase to seat.
Provide additional security from foyer to auditoria.
Increase occupancy accuracy through real-time head counting.
Solution:
The Admit One Gate interface hardware and software solution can be deployed in existing access control solutions.
We can quote and supply for contactless speed gates in almost any environment.
Contact your project manager should any of these solutions be of interest now or in the future